Frequently Asked Questions

Yes, you can register for this service by scanning this QR code.

Please visit our Library Portal at https://library.utm.my/librarian-by-appointment/ and sign up for the registration. 

You can ask our on-duty librarian about all of these possible questions.
Example : Search the subscribed online databases Navigate the online public access catalog (OCEAN) Download the online theses and exam papers Apply the information searching techniques Use the reference manager Use the plagiarism checker

1. Yes, you can request a research consultation or schedule an appointment through our Librarian by Appointment services.
2. This personalized assistance service will help users with guidance on how to use the library’s resources effectively. You may request an individual appointment with our professional librarian. It is a one-time session of up to one hour. Librarian By Appointment currently offers appointments from Sunday to Friday at 9.00 am until 4.30 pm. Appointment requests must be made at least 24 hours in advance before the actual appointment date.

You can refer to the list of upcoming classes at https://library.utm.my/user-education-program/

Yes, we do.

You can refer to the list of upcoming program at  https://library.utm.my/research-2/turnitin-utm/ or email to turnitinlib@utm.my to request a different session.

Kindly visit our library website at https://library.utm.my/user-education-program/ and register by scanning the QR Code or email to libsupport@utm.my to request a different session.

In this case, kindly email to turnitinlib@utm.my and attached your submission content in pdf format for us to take further action.

Kindly email to turnitinlib@utm.my by using your UTM email to request for student account.

If your UTM Library Class ID has expired, you need to request by email to turnitinlib@utm.my by using your UTM email to be enrolled into a new Class ID.

You are entitled for an Instructor Account.

To create the account, you need to send an email request to turnitinlib@utm.my by using your UTM email.

We do not distribute the information.

Kindly email to turnitinlib@utm.my by using your UTM email to request for student account and you will be automatically enrolled into the Class ID.

Renewals are subjected to the discretion of the lending library. Renewal requests must be made before the materials original due date.

We will hold the materials up to 7 days at the Circulation counter.

The person in charge will contact you via email once the materials are ready to be collected.

The materials will be supplied to you within 14 working days from the date of application.

You can request books and journal articles unavailable/unsubscribe by UTM Library

You may request through Interlibrary Loan service. Click here for more details https://library.utm.my/interlibrary-loan/ 

Fees/fine can currently be paid at the Library Circulation Counter.

Questions about your library account, including any preexisting fines or fees, should be directed to norhafisah@utm.my

If you are unable to return your items or if you have any questions about your account, due dates, or potential fines, please contact norhafisah@utm.my

This privilege is given to all staff and postgraduate student only.

The facility is available for renewal of materials which are not on hold by other users.
Users may renew or check date dues of items being borrowed by following these steps:
1. Click ‘My Library Account’. Enter your patron barcode and pin number .
2. Click ‘Renew My Materials’. Choose the book to be re-newed.
3. Click ‘Renew Selected Items’. Take note of the new due date.
Renewal by OPAC are allowed twice only. This service is not available for UTM Alumni membership.

You can reserve the materials out on loan via Library Account

You have to return all the books before the due date.

You may return the materials at the Circulation Counter or at any of our branch libraries.

Yes, you will receive an email reminder, 7 days before the due date.

1) Visit at our library portal at https://library.utm.my
2) Click at My Library Account
3) Use your UTMID to login to your account.
4) Go to Your Summary.

The number and duration of loans depend on the category of users as stipulated by the Library. Click here for more details.

All students, staff, and external members who have registered as members.

• How can I search for a book in the Library? (OPAC)
  1. Search the library collection using our catalog known as LESTARI-OPAC.
  2. If you have searched the catalog and are trying to figure out the status of the book (e.g. Available, Due DD/MM/YY) and/or location of the item (e.g. PSZJB) see quick guides to item status and location codes. If the book is currently on loan, you can reserve the item. However, not all items can be reserved.
  3. Once you have retrieved the book from the shelves (for Open Access items) you can check-out the item at the Circulation Counter or the self-check machine using your matric card and PIN.
  4. On the other hand, if you are not able to find the book you want, you can use our Interlibrary Loan service. This service is available to graduate student or academic/research staff, which allow them to request for item not available in UTM Library. We will try to locate the item in other academic libraries and have it delivered to UTM Library. Then, user can borrow the item at the Circulation Counter.

• How many books can I borrow with my library card?
  Your loan privileges or quota will vary according to your membership type.

• I am a UTM Alumni. Is it possible for me to use the library?
  Alumni are welcome to browse and consult the library collection. However, access to electronic resources can only be done within the Library premises.

• How to apply for Inter Library Loan?

*Printing services are available at level 5, Sultanah Zanariah Library.

For further information:

Tel : 07-5530188 (Circulation Desk)

       : 07-5530147 (Enquiry / Research Support)
Fax : 07-5572555

Email : lib-enquiryjb@utm.my

Yes, you can register for this service by scanning this QR code.

Please visit our Library Portal at https://library.utm.my/librarian-by-appointment/ and sign up for the registration. 

You can ask our on-duty librarian about all of these possible questions.
Example : Search the subscribed online databases Navigate the online public access catalog (OCEAN) Download the online theses and exam papers Apply the information searching techniques Use the reference manager Use the plagiarism checker

1. Yes, you can request a research consultation or schedule an appointment through our Librarian by Appointment services.
2. This personalized assistance service will help users with guidance on how to use the library’s resources effectively. You may request an individual appointment with our professional librarian. It is a one-time session of up to one hour. Librarian By Appointment currently offers appointments from Sunday to Friday at 9.00 am until 4.30 pm. Appointment requests must be made at least 24 hours in advance before the actual appointment date.

You can refer to the list of upcoming classes at https://library.utm.my/user-education-program/

Yes, we do.

You can refer to the list of upcoming program at  https://library.utm.my/research-2/turnitin-utm/ or email to turnitinlib@utm.my to request a different session.

Kindly visit our library website at https://library.utm.my/user-education-program/ and register by scanning the QR Code or email to libsupport@utm.my to request a different session.

In this case, kindly email to turnitinlib@utm.my and attached your submission content in pdf format for us to take further action.

Kindly email to turnitinlib@utm.my by using your UTM email to request for student account.

If your UTM Library Class ID has expired, you need to request by email to turnitinlib@utm.my by using your UTM email to be enrolled into a new Class ID.

You are entitled for an Instructor Account.

To create the account, you need to send an email request to turnitinlib@utm.my by using your UTM email.

We do not distribute the information.

Kindly email to turnitinlib@utm.my by using your UTM email to request for student account and you will be automatically enrolled into the Class ID.

Renewals are subjected to the discretion of the lending library. Renewal requests must be made before the materials original due date.

We will hold the materials up to 7 days at the Circulation counter.

The person in charge will contact you via email once the materials are ready to be collected.

The materials will be supplied to you within 14 working days from the date of application.

You can request books and journal articles unavailable/unsubscribe by UTM Library

You may request through Interlibrary Loan service. Click here for more details https://library.utm.my/interlibrary-loan/ 

Fees/fine can currently be paid at the Library Circulation Counter.

Questions about your library account, including any preexisting fines or fees, should be directed to norhafisah@utm.my

If you are unable to return your items or if you have any questions about your account, due dates, or potential fines, please contact norhafisah@utm.my

This privilege is given to all staff and postgraduate student only.

The facility is available for renewal of materials which are not on hold by other users.
Users may renew or check date dues of items being borrowed by following these steps:
1. Click ‘My Library Account’. Enter your patron barcode and pin number .
2. Click ‘Renew My Materials’. Choose the book to be re-newed.
3. Click ‘Renew Selected Items’. Take note of the new due date.
Renewal by OPAC are allowed twice only. This service is not available for UTM Alumni membership.

You can reserve the materials out on loan via Library Account

You have to return all the books before the due date.

You may return the materials at the Circulation Counter or at any of our branch libraries.

Yes, you will receive an email reminder, 7 days before the due date.

1) Visit at our library portal at https://library.utm.my
2) Click at My Library Account
3) Use your UTMID to login to your account.
4) Go to Your Summary.

The number and duration of loans depend on the category of users as stipulated by the Library. Click here for more details.

All students, staff, and external members who have registered as members.

• How can I search for a book in the Library? (OPAC)
  1. Search the library collection using our catalog known as LESTARI-OPAC.
  2. If you have searched the catalog and are trying to figure out the status of the book (e.g. Available, Due DD/MM/YY) and/or location of the item (e.g. PSZJB) see quick guides to item status and location codes. If the book is currently on loan, you can reserve the item. However, not all items can be reserved.
  3. Once you have retrieved the book from the shelves (for Open Access items) you can check-out the item at the Circulation Counter or the self-check machine using your matric card and PIN.
  4. On the other hand, if you are not able to find the book you want, you can use our Interlibrary Loan service. This service is available to graduate student or academic/research staff, which allow them to request for item not available in UTM Library. We will try to locate the item in other academic libraries and have it delivered to UTM Library. Then, user can borrow the item at the Circulation Counter.

• How many books can I borrow with my library card?
  Your loan privileges or quota will vary according to your membership type.

• I am a UTM Alumni. Is it possible for me to use the library?
  Alumni are welcome to browse and consult the library collection. However, access to electronic resources can only be done within the Library premises.

• How to apply for Inter Library Loan?

*Printing services are available at level 5, Sultanah Zanariah Library.

For further information:

Tel : 07-5530188 (Circulation Desk)

       : 07-5530147 (Enquiry / Research Support)
Fax : 07-5572555

Email : lib-enquiryjb@utm.my

Yes, you can register for this service by scanning this QR code.

Please visit our Library Portal at https://library.utm.my/librarian-by-appointment/ and sign up for the registration. 

You can ask our on-duty librarian about all of these possible questions.
Example : Search the subscribed online databases Navigate the online public access catalog (OCEAN) Download the online theses and exam papers Apply the information searching techniques Use the reference manager Use the plagiarism checker

1. Yes, you can request a research consultation or schedule an appointment through our Librarian by Appointment services.
2. This personalized assistance service will help users with guidance on how to use the library’s resources effectively. You may request an individual appointment with our professional librarian. It is a one-time session of up to one hour. Librarian By Appointment currently offers appointments from Sunday to Friday at 9.00 am until 4.30 pm. Appointment requests must be made at least 24 hours in advance before the actual appointment date.

You can refer to the list of upcoming classes at https://library.utm.my/user-education-program/

Yes, we do.

You can refer to the list of upcoming program at  https://library.utm.my/research-2/turnitin-utm/ or email to turnitinlib@utm.my to request a different session.

Kindly visit our library website at https://library.utm.my/user-education-program/ and register by scanning the QR Code or email to libsupport@utm.my to request a different session.

In this case, kindly email to turnitinlib@utm.my and attached your submission content in pdf format for us to take further action.

Kindly email to turnitinlib@utm.my by using your UTM email to request for student account.

If your UTM Library Class ID has expired, you need to request by email to turnitinlib@utm.my by using your UTM email to be enrolled into a new Class ID.

You are entitled for an Instructor Account.

To create the account, you need to send an email request to turnitinlib@utm.my by using your UTM email.

We do not distribute the information.

Kindly email to turnitinlib@utm.my by using your UTM email to request for student account and you will be automatically enrolled into the Class ID.

Renewals are subjected to the discretion of the lending library. Renewal requests must be made before the materials original due date.

We will hold the materials up to 7 days at the Circulation counter.

The person in charge will contact you via email once the materials are ready to be collected.

The materials will be supplied to you within 14 working days from the date of application.

You can request books and journal articles unavailable/unsubscribe by UTM Library

You may request through Interlibrary Loan service. Click here for more details https://library.utm.my/interlibrary-loan/ 

Fees/fine can currently be paid at the Library Circulation Counter.

Questions about your library account, including any preexisting fines or fees, should be directed to norhafisah@utm.my

If you are unable to return your items or if you have any questions about your account, due dates, or potential fines, please contact norhafisah@utm.my

This privilege is given to all staff and postgraduate student only.

The facility is available for renewal of materials which are not on hold by other users.
Users may renew or check date dues of items being borrowed by following these steps:
1. Click ‘My Library Account’. Enter your patron barcode and pin number .
2. Click ‘Renew My Materials’. Choose the book to be re-newed.
3. Click ‘Renew Selected Items’. Take note of the new due date.
Renewal by OPAC are allowed twice only. This service is not available for UTM Alumni membership.

You can reserve the materials out on loan via Library Account

You have to return all the books before the due date.

You may return the materials at the Circulation Counter or at any of our branch libraries.

Yes, you will receive an email reminder, 7 days before the due date.

1) Visit at our library portal at https://library.utm.my
2) Click at My Library Account
3) Use your UTMID to login to your account.
4) Go to Your Summary.

The number and duration of loans depend on the category of users as stipulated by the Library. Click here for more details.

All students, staff, and external members who have registered as members.

• How can I search for a book in the Library? (OPAC)
  1. Search the library collection using our catalog known as LESTARI-OPAC.
  2. If you have searched the catalog and are trying to figure out the status of the book (e.g. Available, Due DD/MM/YY) and/or location of the item (e.g. PSZJB) see quick guides to item status and location codes. If the book is currently on loan, you can reserve the item. However, not all items can be reserved.
  3. Once you have retrieved the book from the shelves (for Open Access items) you can check-out the item at the Circulation Counter or the self-check machine using your matric card and PIN.
  4. On the other hand, if you are not able to find the book you want, you can use our Interlibrary Loan service. This service is available to graduate student or academic/research staff, which allow them to request for item not available in UTM Library. We will try to locate the item in other academic libraries and have it delivered to UTM Library. Then, user can borrow the item at the Circulation Counter.

• How many books can I borrow with my library card?
  Your loan privileges or quota will vary according to your membership type.

• I am a UTM Alumni. Is it possible for me to use the library?
  Alumni are welcome to browse and consult the library collection. However, access to electronic resources can only be done within the Library premises.

• How to apply for Inter Library Loan?

*Printing services are available at level 5, Sultanah Zanariah Library.

For further information:

Tel : 07-5530188 (Circulation Desk)

       : 07-5530147 (Enquiry / Research Support)
Fax : 07-5572555

Email : lib-enquiryjb@utm.my

Yes, you can register for this service by scanning this QR code.

Please visit our Library Portal at https://library.utm.my/librarian-by-appointment/ and sign up for the registration. 

You can ask our on-duty librarian about all of these possible questions.
Example : Search the subscribed online databases Navigate the online public access catalog (OCEAN) Download the online theses and exam papers Apply the information searching techniques Use the reference manager Use the plagiarism checker

1. Yes, you can request a research consultation or schedule an appointment through our Librarian by Appointment services.
2. This personalized assistance service will help users with guidance on how to use the library’s resources effectively. You may request an individual appointment with our professional librarian. It is a one-time session of up to one hour. Librarian By Appointment currently offers appointments from Sunday to Friday at 9.00 am until 4.30 pm. Appointment requests must be made at least 24 hours in advance before the actual appointment date.

You can refer to the list of upcoming classes at https://library.utm.my/user-education-program/

Yes, we do.

You can refer to the list of upcoming program at  https://library.utm.my/research-2/turnitin-utm/ or email to turnitinlib@utm.my to request a different session.

Kindly visit our library website at https://library.utm.my/user-education-program/ and register by scanning the QR Code or email to libsupport@utm.my to request a different session.

In this case, kindly email to turnitinlib@utm.my and attached your submission content in pdf format for us to take further action.

Kindly email to turnitinlib@utm.my by using your UTM email to request for student account.

If your UTM Library Class ID has expired, you need to request by email to turnitinlib@utm.my by using your UTM email to be enrolled into a new Class ID.

You are entitled for an Instructor Account.

To create the account, you need to send an email request to turnitinlib@utm.my by using your UTM email.

We do not distribute the information.

Kindly email to turnitinlib@utm.my by using your UTM email to request for student account and you will be automatically enrolled into the Class ID.

Renewals are subjected to the discretion of the lending library. Renewal requests must be made before the materials original due date.

We will hold the materials up to 7 days at the Circulation counter.

The person in charge will contact you via email once the materials are ready to be collected.

The materials will be supplied to you within 14 working days from the date of application.

You can request books and journal articles unavailable/unsubscribe by UTM Library

You may request through Interlibrary Loan service. Click here for more details https://library.utm.my/interlibrary-loan/ 

Fees/fine can currently be paid at the Library Circulation Counter.

Questions about your library account, including any preexisting fines or fees, should be directed to norhafisah@utm.my

If you are unable to return your items or if you have any questions about your account, due dates, or potential fines, please contact norhafisah@utm.my

This privilege is given to all staff and postgraduate student only.

The facility is available for renewal of materials which are not on hold by other users.
Users may renew or check date dues of items being borrowed by following these steps:
1. Click ‘My Library Account’. Enter your patron barcode and pin number .
2. Click ‘Renew My Materials’. Choose the book to be re-newed.
3. Click ‘Renew Selected Items’. Take note of the new due date.
Renewal by OPAC are allowed twice only. This service is not available for UTM Alumni membership.

You can reserve the materials out on loan via Library Account

You have to return all the books before the due date.

You may return the materials at the Circulation Counter or at any of our branch libraries.

Yes, you will receive an email reminder, 7 days before the due date.

1) Visit at our library portal at https://library.utm.my
2) Click at My Library Account
3) Use your UTMID to login to your account.
4) Go to Your Summary.

The number and duration of loans depend on the category of users as stipulated by the Library. Click here for more details.

All students, staff, and external members who have registered as members.

• How can I search for a book in the Library? (OPAC)
  1. Search the library collection using our catalog known as LESTARI-OPAC.
  2. If you have searched the catalog and are trying to figure out the status of the book (e.g. Available, Due DD/MM/YY) and/or location of the item (e.g. PSZJB) see quick guides to item status and location codes. If the book is currently on loan, you can reserve the item. However, not all items can be reserved.
  3. Once you have retrieved the book from the shelves (for Open Access items) you can check-out the item at the Circulation Counter or the self-check machine using your matric card and PIN.
  4. On the other hand, if you are not able to find the book you want, you can use our Interlibrary Loan service. This service is available to graduate student or academic/research staff, which allow them to request for item not available in UTM Library. We will try to locate the item in other academic libraries and have it delivered to UTM Library. Then, user can borrow the item at the Circulation Counter.

• How many books can I borrow with my library card?
  Your loan privileges or quota will vary according to your membership type.

• I am a UTM Alumni. Is it possible for me to use the library?
  Alumni are welcome to browse and consult the library collection. However, access to electronic resources can only be done within the Library premises.

• How to apply for Inter Library Loan?

*Printing services are available at level 5, Sultanah Zanariah Library.

For further information:

Tel : 07-5530188 (Circulation Desk)

       : 07-5530147 (Enquiry / Research Support)
Fax : 07-5572555

Email : lib-enquiryjb@utm.my

Yes, you can register for this service by scanning this QR code.

Please visit our Library Portal at https://library.utm.my/librarian-by-appointment/ and sign up for the registration. 

You can ask our on-duty librarian about all of these possible questions.
Example : Search the subscribed online databases Navigate the online public access catalog (OCEAN) Download the online theses and exam papers Apply the information searching techniques Use the reference manager Use the plagiarism checker

1. Yes, you can request a research consultation or schedule an appointment through our Librarian by Appointment services.
2. This personalized assistance service will help users with guidance on how to use the library’s resources effectively. You may request an individual appointment with our professional librarian. It is a one-time session of up to one hour. Librarian By Appointment currently offers appointments from Sunday to Friday at 9.00 am until 4.30 pm. Appointment requests must be made at least 24 hours in advance before the actual appointment date.

You can refer to the list of upcoming classes at https://library.utm.my/user-education-program/

Yes, we do.

You can refer to the list of upcoming program at  https://library.utm.my/research-2/turnitin-utm/ or email to turnitinlib@utm.my to request a different session.

Kindly visit our library website at https://library.utm.my/user-education-program/ and register by scanning the QR Code or email to libsupport@utm.my to request a different session.

In this case, kindly email to turnitinlib@utm.my and attached your submission content in pdf format for us to take further action.

Kindly email to turnitinlib@utm.my by using your UTM email to request for student account.

If your UTM Library Class ID has expired, you need to request by email to turnitinlib@utm.my by using your UTM email to be enrolled into a new Class ID.

You are entitled for an Instructor Account.

To create the account, you need to send an email request to turnitinlib@utm.my by using your UTM email.

We do not distribute the information.

Kindly email to turnitinlib@utm.my by using your UTM email to request for student account and you will be automatically enrolled into the Class ID.

Renewals are subjected to the discretion of the lending library. Renewal requests must be made before the materials original due date.

We will hold the materials up to 7 days at the Circulation counter.

The person in charge will contact you via email once the materials are ready to be collected.

The materials will be supplied to you within 14 working days from the date of application.

You can request books and journal articles unavailable/unsubscribe by UTM Library

You may request through Interlibrary Loan service. Click here for more details https://library.utm.my/interlibrary-loan/ 

Fees/fine can currently be paid at the Library Circulation Counter.

Questions about your library account, including any preexisting fines or fees, should be directed to norhafisah@utm.my

If you are unable to return your items or if you have any questions about your account, due dates, or potential fines, please contact norhafisah@utm.my

This privilege is given to all staff and postgraduate student only.

The facility is available for renewal of materials which are not on hold by other users.
Users may renew or check date dues of items being borrowed by following these steps:
1. Click ‘My Library Account’. Enter your patron barcode and pin number .
2. Click ‘Renew My Materials’. Choose the book to be re-newed.
3. Click ‘Renew Selected Items’. Take note of the new due date.
Renewal by OPAC are allowed twice only. This service is not available for UTM Alumni membership.

You can reserve the materials out on loan via Library Account

You have to return all the books before the due date.

You may return the materials at the Circulation Counter or at any of our branch libraries.

Yes, you will receive an email reminder, 7 days before the due date.

1) Visit at our library portal at https://library.utm.my
2) Click at My Library Account
3) Use your UTMID to login to your account.
4) Go to Your Summary.

The number and duration of loans depend on the category of users as stipulated by the Library. Click here for more details.

All students, staff, and external members who have registered as members.

• How can I search for a book in the Library? (OPAC)
  1. Search the library collection using our catalog known as LESTARI-OPAC.
  2. If you have searched the catalog and are trying to figure out the status of the book (e.g. Available, Due DD/MM/YY) and/or location of the item (e.g. PSZJB) see quick guides to item status and location codes. If the book is currently on loan, you can reserve the item. However, not all items can be reserved.
  3. Once you have retrieved the book from the shelves (for Open Access items) you can check-out the item at the Circulation Counter or the self-check machine using your matric card and PIN.
  4. On the other hand, if you are not able to find the book you want, you can use our Interlibrary Loan service. This service is available to graduate student or academic/research staff, which allow them to request for item not available in UTM Library. We will try to locate the item in other academic libraries and have it delivered to UTM Library. Then, user can borrow the item at the Circulation Counter.

• How many books can I borrow with my library card?
  Your loan privileges or quota will vary according to your membership type.

• I am a UTM Alumni. Is it possible for me to use the library?
  Alumni are welcome to browse and consult the library collection. However, access to electronic resources can only be done within the Library premises.

• How to apply for Inter Library Loan?

*Printing services are available at level 5, Sultanah Zanariah Library.

For further information:

Tel : 07-5530188 (Circulation Desk)

       : 07-5530147 (Enquiry / Research Support)
Fax : 07-5572555

Email : lib-enquiryjb@utm.my

• How many books can I borrow with my library card?
  Your loan privileges or quota will vary according to your membership type.

• I am a UTM Alumni. Is it possible for me to use the library?
  Alumni are welcome to browse and consult the library collection. However, access to electronic resources can only be done within the Library premises.

• How to apply for Inter Library Loan?

*Printing services are available at level 5, Sultanah Zanariah Library.

For further information:

Tel : 07-5530188 (Circulation Desk)

       : 07-5530147 (Enquiry / Research Support)
Fax : 07-5572555

Email : lib-enquiryjb@utm.my

• How can I search for a book in the Library? (OPAC)
  1. Search the library collection using our catalog known as LESTARI-OPAC.
  2. If you have searched the catalog and are trying to figure out the status of the book (e.g. Available, Due DD/MM/YY) and/or location of the item (e.g. PSZJB) see quick guides to item status and location codes. If the book is currently on loan, you can reserve the item. However, not all items can be reserved.
  3. Once you have retrieved the book from the shelves (for Open Access items) you can check-out the item at the Circulation Counter or the self-check machine using your matric card and PIN.
  4. On the other hand, if you are not able to find the book you want, you can use our Interlibrary Loan service. This service is available to graduate student or academic/research staff, which allow them to request for item not available in UTM Library. We will try to locate the item in other academic libraries and have it delivered to UTM Library. Then, user can borrow the item at the Circulation Counter.

Yes, you can register for this service by scanning this QR code.

If your UTM Library Class ID has expired, you need to request by email to turnitinlib@utm.my by using your UTM email to be enrolled into a new Class ID.

In this case, kindly email to turnitinlib@utm.my and attached your submission content in pdf format for us to take further action.