user education program
What is the User Education Program?
The User Education Program is an initiative by UTM Library to equip students, researchers, and faculty members with essential information literacy skills, helping them effectively access and utilize library resources.
Who can participate in this program?
The program is open to all UTM students, faculty members, and researchers
How can I register for a session?
You can register for a session through the UTM Library website under the User Education Program section or contact the library directly.
Is there a fee to attend the sessions?
No, the User Education Program is free of charge for all UTM students and staff.
What topics are covered in the sessions?
The sessions cover various topics, including:
- Library services and facilities
- Searching and accessing online databases
- Citation and referencing techniques
- Evaluating information sources
- Using reference management tools (e.g., EndNote)
How long does each session last?
Each session typically lasts between 1 to 2 hours, depending on the topic and level of engagement.
Will I receive a certificate after attending the program?
Yes, participants may receive an e-certificate upon completing the session, subject to the program’s guidelines.
Can a faculty or department request a customized training session?
Yes, faculties and departments can request customized training tailored to their specific needs. Please contact the library to make arrangements.
What should I do if I encounter issues accessing online databases?
If you experience technical issues accessing online databases, please contact the library’s IT support or email [libsupport@utm.my].
Who should I contact for more information?
For more details, please visit the UTM Library website or contact the User Education Program coordinator at [PSZJB – Haliza Zainal, haliza@utm.my; PSZKL – Noor Ayesha Mohd Ezanee, ayesha.kl@utm.my].
USER EDUCATION PROGRAM 2025
